Your OKJ account
is blocked?
OKJ lets the customer set their own 24-hour withdrawal limit — and blocks withdrawals for thirty minutes after that limit changes. A refusal right after raising your own limit is that protection, not a restriction on the account.
We are not employees of OKJ. Independent consulting.
Your account has been temporarily restricted due to unusual activity. Withdrawal and trading functions are currently unavailable.
Triggered: Terms of Use violation
Case ID: #BNX-2847-QRST
Last updated: 2 minutes ago
cases reviewed
average first response time
supported exchanges
24h Volume
—
Jurisdiction
Japan
Year established
2017
Formerly OKCoin Japan · renamed August 2024
Select what matches your situation
The new limit is showing and the withdrawal will not go.
Withdrawal unavailable
Withdrawals are paused following a change to your limit.
What it means
OKJ states that after changing the 24-hour withdrawal limit, withdrawals cannot be made within thirty minutes, for the purpose of protecting customer assets.
What OKJ requires
Thirty minutes.
Your first step
Wait rather than changing the limit again. Another change restarts the same half hour.
Can't find your case? Click 'Analyze my case' — we'll review the wording together.
What stops a withdrawal on OKJ
Every item here is a published rule with a number attached, which makes this venue unusually easy to diagnose without contacting anyone.
A withdrawal limit that was just changed
OKJ lets customers set and change their own 24-hour withdrawal limit, and states that after a change no withdrawal can be made within thirty minutes, for the protection of customer assets.
The amount is outside the published range
OKJ states a minimum withdrawal of one thousand yen per transaction and a maximum of one hundred million yen per day.
No bank account has been registered
OKJ requires bank account registration before Japanese yen can be deposited or withdrawn at all.
The destination is not the registered account
Withdrawals go to the bank account registered on the OKJ account. The destination is not chosen per transaction.
A deposit made from an account in another name
OKJ allows deposits from any financial institution, on the condition that the account is in your own name.
The asymmetry between deposits and withdrawals is deliberate and published: a deposit may come from any financial institution as long as the name matches, while a withdrawal goes only to the account registered on the OKJ account.
5 things that will make the situation worse
Do not change the withdrawal limit twice in a row
Each change starts a fresh thirty-minute period in which no withdrawal can be made.
Do not deposit from an account in someone else's name
OKJ's condition on deposits is the name on the account, not the institution it comes from.
Do not expect to choose a destination per withdrawal
Withdrawals go to the registered bank account, so a different destination is a registration change.
Do not split a withdrawal below the minimum
OKJ publishes a minimum of one thousand yen per transaction, so small amounts fail for a reason unrelated to the account.
Do not pay anyone to raise an OKJ limit
The 24-hour withdrawal limit is set by the customer inside the account, and its only cost is the thirty-minute wait.
Customers can set and change their own 24-hour withdrawal limit; after making a change, withdrawals cannot be made within 30 minutes, for the purpose of protecting customer assets.
— OKJ Support, changing the withdrawal limit
What to check first on OKJ
Check whether the withdrawal limit changed recently
A change blocks withdrawals for thirty minutes, and it is the most easily mistaken control on this venue.
Check the amount against the published range
One thousand yen minimum per withdrawal, one hundred million yen maximum per day.
Confirm the bank account is registered
Registration is required before yen can be deposited or withdrawn at all.
Check the name on the funding account
Deposits may come from any financial institution, provided the account is in your own name.
What OKJ may ask you for
OKJ's requirements are registration steps rather than an evidence package, which is why most problems here are solved inside the account.
A registered bank account
Required before Japanese yen deposits or withdrawals can be made, and the destination all withdrawals go to.
A funding account in your own name
OKJ permits deposits from any financial institution on that condition.
Identity verification for the account
OKJ publishes account opening and identity verification guidance as its own section of the support site.
A withdrawal amount inside the published range
One thousand yen per transaction at the low end and one hundred million yen per day at the high end.
The only waiting period OKJ publishes here is thirty minutes, and it applies after a change to the 24-hour withdrawal limit. It states no review timeframe for anything else, and this page does not invent one.
Block risk assessment
Answer 8 questions — we'll show the block type and recommendations for OKJ.
#Q1 of 8
When was your account blocked?
What we actually do
Check the published numbers before anything else
Thirty minutes, one thousand yen, one hundred million yen. Most OKJ problems are one of those three.
From: compliance@okj.com
Your account flagged for suspicious activity. Please complete KYC verification.
Reconstruct the last change to the account
A limit change and a registration change both produce a withdrawal that will not go through.
Get the bank registration right
It is both the precondition and the destination, so an error here blocks everything downstream.
DO
Clear facts
Documents
DON'T
Emotions
Threats
Sort out a name mismatch on a deposit
The money left one bank and did not arrive at the exchange, and untangling that involves both sides.
Say when it is a half-hour wait
If a limit was just changed, the answer is thirty minutes and there is nothing here worth charging for.
The decision is always the exchange's. What we control is that your case reaches it complete, correct and on time.
Frequently asked questions
Why can't I withdraw from OKJ after changing my limit?
today 14:23
OKJ states that customers can set and change their own 24-hour withdrawal limit, and that after making a change withdrawals cannot be made within thirty minutes, for the purpose of protecting customer assets.
unblock.exchange · today 14:23
What are OKJ's withdrawal minimum and maximum?
today 14:30
OKJ states a minimum withdrawal amount of one thousand yen per transaction and a maximum of one hundred million yen per day.
unblock.exchange · today 14:30
Do I need to register a bank account with OKJ?
today 14:37
Yes. OKJ requires bank account registration in order to deposit or withdraw Japanese yen, and the registered account is the one withdrawals are sent to.
unblock.exchange · today 14:37
Can I deposit to OKJ from a different bank?
today 14:44
Yes, provided the account is in your own name. OKJ states deposits can be made from any financial institution on that condition, while withdrawals go only to the registered account.
unblock.exchange · today 14:44
Is OKJ the same exchange as OKCoin Japan?
today 14:51
Yes. The venue was renamed to OKJ in August 2024, which is why this page's address still carries the earlier name.
unblock.exchange · today 14:51
Other exchanges
The same block scenarios play out on other platforms.
Tell us what happened
Tell us what happened with your OKJ account, attach email screenshots. We'll review the situation, assess risks, and suggest a course of action.
Fully confidential. No account credentials required.