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Privacy Policy

Last amended: November 1, 2022

This Privacy Policy ("Policy") explains when and why we collect personal data about people who visit and use our website other products (collectively, "Services"), how we use it, the conditions under which we may transfer it to others, your rights in respect of your personal data, as well as how we keep it secure.

For the purpose of the European Union General Data Protection Regulation ("Data Protection Laws"), the data controller is eth2card OU, a company registered according to the laws of Estonia. Address Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Kopli tn 27, 10412 (also "Company", "We").

We kindly ask you to read this Policy carefully, so we can be calm that you completely understand the conditions under which we would cooperate. IF YOU DO NOT AGREE WITH ANY PART OF THIS POLICY, THEN PLEASE DO NOT USE ANY OF OUR SERVICES.

LEGAL BASIS FOR PROCESSING

We process your data based on your consent. Please note that we may process your personal data not only on the basis of your consent, but also when one of the following applies:

  • processing is necessary to provide our Services for you;
  • processing is necessary for the purposes of the legitimate interests pursued by us (such as marketing, troubleshooting and fixing errors on our website or improving our products) on the conditions prescribed by the data protection legislation;
  • processing is necessary for compliance with our legal obligations, including anti-money laundering laws and know-your-customer requirements.

If there is another legal basis for us to collect and process your personal data, we will provide the required notification to you at or before the time the personal data is collected. If you have questions about the applied legal basis for processing your data and other relevant details, please contact us at [email protected]

WHAT PERSONAL DATA DO WE COLLECT?

Overall, the Company may collect from you the Log Data, as well as those data you specifically provide us with, including first name, last name, country, telephone number and email. To be more precise, the Company may collect from you the following information:

A. Data you provide us directly

The Company collects and processes personal data submitted by you, that may include:

  • Identity information, such as your first name, last name, username or similar identifier, country of birth, nationality, place of birth, date of birth and gender;
  • Identity documents such as passport or ID, as well as other information required to comply with anti-money laundering laws and know-your-customer requirements;
  • Contact information, such as your email address and telephone number; (such as nationality and place of birth);
  • Financial information, such as your credit card or other payment card details;
  • Source of funds;
  • Token information, such as amount of purchased tokens, earnings received from staking, and the general number of tokens in your wallet.
  • Technical information, such as your crypto wallet address, has data, etc.

Sensitive data. Please note, that some of the information you provide us may constitute sensitive data as defined in the General Data Protection Regulation, including identification of your ethnicity on government-issued identification documents.

B. Communications between us

Please note, that Company collects and processes all communications between us: the contents of your emails, letters, feedbacks, texts, social media messages, and chats with us. We use this information to communicate with you, to analyze and improve our Services.

C. Log data

When you use our Services, we may automatically collect information about your activity within our Services, for example, how you use the Services and interact with us, which information you have viewed and for how long(we refer to this information as "Log Data"). Log Data may include information about your IP address, your device model, your operating system, the pages you browsed and the time spent on these pages, session durations, your location, your wireless and mobile network connections, unique device identifiers, browser type, language, battery level, time zone, and other statistics. Based on these data, we analyze (and may engage third parties to analyze) your needs and interests, evaluate the effectiveness of our campaigns and improve our Services by expanding their features and functionality and tailoring it to your needs.

We may use cookies or similar technologies to track your activity and to gather demographic information about our user base as a whole. Please note that you can control the use of cookies on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Services may become inaccessible or not function properly.

We also may use Google Analytics to analyze your Data. You can find more information about Google Analytics here: https://www.google.com/analytics/terms/us.html. Please note that you may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout and downloading Opt-out Browser Add-on.

Information we will never collect

The Company will never ask you to share your private keys or wallet seed. Never trust anyone or any site that asks you to enter your private keys or wallet seed.

WHY DO WЕ COLLECT PERSONAL DATA?

We collect personal information from you only for the below stated purposes:

  • Provision of Services – Primarily, we use your data to ensure your comfortable use of our Services, as well as process.
  • Communications – We use your data to contact you for the Services-related purposes (welcoming letter, security and legal notices, confirmations, announcements, updates, reminders, suggestions, security alerts etc.).
  • Analytics and development – In order to find your preferences and for the purposes of analytics, we track and analyze your behavior on our Services. This enables us to improve and optimize the work of our Services, provide Services that are relevant to you and boost the quality of our Services. All your data stated in this paragraph is collected and further processed in a manner that does not allow your identification.
  • Marketing – We may use your email to send you messages with some commercial or promotional information about our services (news, promotions, upcoming events, personalized recommendations, discounts and suggestions).
  • Safety – We may use your information mail to protect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
  • Compliance with legal and regulatory Requirements – With respect to the privacy and security of personal information, we will use the information in compliance with our legal obligations, government requests, and reasonable user-generated inquiries.

If we decide to change the purposes of processing specified above, we will inform you on such changes prior to the use of your personal data within the newly set purposes.

WHO WILL ACCESS YOUR PERSONAL DATA?

We do not share your personal data with other companies or organizations without your express consent, except as described in this Policy. We disclose personal data to third parties under the following circumstances:

  • Affiliates. We may disclose your personal data to our subsidiaries and corporate affiliates (i.e. our family of companies that are related by common ownership or control) for purposes consistent with this Policy.
  • Business Transfers. We may share your personal data when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Contractors and Partners. We have contractors and partners in other countries, including those outside the European Economic Area. The transfer of your personal data to the recipients in other countries is secured by the Standard data protection clauses adopted by the European Commission and compliant with the EU data protection laws. By ticking the respective box when providing us your personal data you agree to such transfer.

  • Third-Party Service Providers. In order to provide high-quality services, we cooperate with third-party services providers, companies and organizations (such as bill and credit card payment processing, customer support, hosting, email delivery and database management services, lawyers, bankers, and auditors).

    In all cases when we transfer your personal data to other persons, we are confident that your personal data is protected and used only for the purposes specified in this Policy. We achieve such safety by using only certified services and products, signing agreements on protection of personal data with contractors and partners, as well as taking technical measures to ensure the data is protected when stored and used, and also while being processed and transferred.

  • Compliance with law. You also have to be aware of the fact that the Company may disclose your personal data to enforce and comply with the law, including anti-money laundering laws. In other words, the Company may disclose information necessary for the investigation or legal process on official request or the official bodies acting within their powers.

HOW LONG WILL THE PERSONAL DATA STORED?

Your personal data will be stored by the Company no longer than is necessary for the purposes for which the personal data are processed. Generally, the Company stores your personal data as long as Services are provided to you. All your personal data will be stored within the period necessary to comply with applicable law. Upon the expiry of this period, all your personal data will be removed.

Please note that your personal data may be stored for an extended period when it is subject to a legal request or obligation, government investigations, investigations of possible violations to prevent damage.

HOW WE PROTECT PERSONAL DATA?

We take technical and organizational measures to ensure the information is processed in a manner that ensures appropriate security of information, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Overall, you may access information that you have voluntarily provided to us, and to review, correct, or delete it by sending a request to [email protected] You can request to change contact details, opt-out of our sharing with others, and update your personal data and preferences.

Under the Data Protection Laws you have the following rights:

  • Right of Access – You have the right to access or obtain copies of your personal data. We may charge a reasonable fee for providing the access service.
  • Right to Rectification – You have the right to correct your personal data that you deem inaccurate. You also have the right to ask us to complete the personal data that you deem incomplete within a reasonable limit.
  • Right to Erasure (Right to be Forgotten) – You have the right to request the erasure of your personal data under certain circumstances.
  • Right to Restriction of Processing – Under certain circumstances as required by law, you have the right to request us to restrict the processing of your personal data; however, you understand that such restriction of the processing may prevent us from providing you with some of the Services.
  • Right to Object – Under certain circumstances as required by law, you have the right to object to the processing of your personal data; however, you understand that such objection of the processing may prevent us from providing you with some of the Services.
  • Right to Data Portability – Under certain circumstances as required by law, you have the right to request us to transmit the personal data that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.

How to exercise your rights as to your personal data. Any requests to exercise your rights can be directed to us through the contact details provided below. These requests are free of charge.

Time for replay and reaction. We will provide information about the actions taken on your request, within one month after receiving the request. This period may be extended by two further months if we consider it necessary, considering the complexity and number of the requests. We will notify you about such renewal within one month of the receipt of the request.

LINKS TO THIRD PARTY WEBSITES

Our Services may contain links to third-party websites and services. Please note, their presence does not mean that they are recommended by us. We do not guarantee their safety and conformity with any your expectations. You should therefore note you click on external links at your own risk. We cannot be held liable for any damage or loss, or any other impact, directly or indirectly resulting from the use of any content, goods or services available on or through any such third-party websites and services.

CHANGES TO THIS POLICY

We may change this Policy from time to time, so please check this page to ensure that you’re happy with any changes. If we make any changes, we will change the Last Updated date above. The additional notifications on any amendments can be sent to your email.

Any modifications to this Policy will be effective upon our posting of the new rules. In all cases, your continued use of our Services after the posting of any modified Policy indicates your acceptance of the terms of the modified Policy.

OUR CONTACT INFORMATION

If you have any questions regarding this Policy, please contact us at [email protected]

The service is governed by the ETH2CARD OÜ Company, registry code: 14930174, registered according to the laws of Estonia. Address Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Kopli tn 27, 10412