Money-back Guarantee & Refund Policy

Last amended: November 1, 2022

We want you to be completely happy with any service you receive from us. If you have any questions, concerns, or problems, please let us know.

Refunds for the services only apply to the initial purchase and in the case of your refusal from further services after the decision to process the request but before the first proposed communication strategies. We may deduct the cost of our expertise and actions taken from the refund if the total time spent by our specialists in processing your case exceeds 3 business hours.

For a refund please send us the following information:

  • Your name
  • Order/Case number
  • Your email
  • Main reason for refund
  • Detailed reason for refund


If you have any questions regarding our Services, please contact us at [email protected]

The service is governed by the ETH2CARD OÜ Company, registry code: 14930174, registered according to the laws of Estonia. Address Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Kopli tn 27, 10412